Return & Refund Policy
Effective Date: March 1, 2025
At Style Hutch Fashion, we strive to provide high-quality jewelry and a seamless shopping experience. If you're not completely satisfied with your purchase, please review our refund and exchange policy below.
1. Returns
- Eligibility: Items must be returned within 3 days of delivery.
- Condition: Products must be unworn, unwashed, and in their original condition with all tags attached.
- Non-Returnable Items: Final sale items, such as gift cards, clearance items, and custom pieces, are not eligible for return.
2. Return Process
- Initiate a Return: Email us at support@stylehutchfashion.com to request a return authorization.
- Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery.
- Processing Time: Once we receive your return, please allow 7-10 business days for processing.
3. Refunds
- Method: Refunds will be issued to the original payment method used at checkout.
- Amount: Refunds cover the purchase price of the item(s) minus any original shipping charges.
- Processing Time: Once processed, please allow 5-7 business days for the refund to reflect in your account.
4. Exchanges
- Eligibility: Exchanges are available for the same style in a different size or color, subject to availability.
- Process: To request an exchange, contact us at support@stylehutchfashion.com.
- Shipping: Customers cover the shipping cost for returning the original item. We cover the cost of sending the exchanged item.
5. Damaged or Defective Items
- Reporting: If you receive a damaged or defective item, contact us within 3 days of delivery at support@stylehutchfashion.com with your order number and a clear photo of the issue.
- Resolution: We will arrange for a replacement or a full refund, including any shipping costs incurred.
6. Non-Returnable Items
- Final Sale: Items marked “Final Sale” cannot be returned or exchanged.
- Gift Cards: Non-refundable and cannot be exchanged for cash.
7. Contact Us
For any questions regarding our refund policy, feel free to reach out:
Email: support@stylehutchfashion.com
We appreciate your trust in Style Hutch Fashion and are here to ensure a smooth and enjoyable shopping experience.